Clinical Coordinator

Objective:

Our client a leading mental health clinic dedicated to providing high-quality services for individuals struggling with depression, anxiety, trauma, eating disorders, and more, is looking for a Clinical Coordinator to be joining their team.

The Clinical Coordinator will play a crucial role in overseeing administrative tasks, ensuring smooth coordination between internal and external stakeholders, and contributing to the overall efficiency of our mental health clinic.

Responsibilities:

Scheduling and Coordination:

• Coordinate consultants' and doctors' schedules.
• Organize and manage clients' schedules efficiently.
• Liaise with internal and external stakeholders, including doctors, schools, client families, and partner clinics.

Administrative Oversight:

• Oversee and ensure accurate invoicing processes.
• Coordinate with the receptionist to monitor booking and invoicing procedures.
• Manage and maintain organized records of client information and appointments.

Communication:

• Communicate professionally via email with clinics, doctors, schools, clients, and service providers.
• Use both English and Arabic for effective communication as needed.

Collaboration:

• Coordinate with service providers, such as social media agencies, to support the clinic's initiatives.
• Foster positive relationships with internal and external partners to enhance collaboration and service delivery.

• Minimum of 3 years of experience
• Bachelor's Degree in any field
• Excellent interpersonal skills and a professional demeanour for outstanding customer service
• Proficient in both English and Arabic (speaking and writing)
• Basic knowledge of Microsoft applications (Outlook, Word, PowerPoint, and Excel)
• Comfortable with working hours from 12:00 pm to 8:00 pm or 1:00 pm to 9:00 pm
• Background in overseeing invoicing and scheduling is a plus